Customer feedback is The Backbone of Our Success, so we named our company as feedback.

At feedback, a Siliguri-based Information Technology Service provider,catering nortbengal & Sikkim, we believe that exceptional service is the key to building long-term relationships with our clients. With over 20 years of experience in the industry, we have established ourselves as a trusted partner in meeting the technological needs of businesses and individuals. Our commitment to delivering top-notch pre and post-sales service is backed by our extensive experience and direct contacts with OEMs and developers, allowing us to provide excellent service and exceed customer expectations.

Pre-Sales Service:
We understand that making the right technology decisions is crucial for the success of any organization. That's why our team of knowledgeable professionals works closely with you to understand your unique requirements, challenges, and goals. With our in-depth expertise and direct contacts with OEMs and developers, we can offer valuable insights and guidance, helping you make informed choices that align with your business objectives. Our pre-sales service is designed to provide you with comprehensive information, product demonstrations, and consultations to ensure that you select the right solutions for your needs.

Post-Sales Service:
At feedback, we believe that the relationship with our clients doesn't end with a sale. In fact, it is just the beginning. We take pride in our post-sales service, which is focused on providing ongoing support, maintenance, and troubleshooting to ensure that your technology investments operate smoothly and efficiently. Our dedicated support team is available to address any issues or concerns you may have, promptly and effectively. With our direct contacts with OEMs and developers, we can quickly resolve any technical challenges, ensuring minimal downtime and maximizing productivity for your business.

Customer Referral:
Our Greatest Achievement is the satisfaction and trust of our clients are the driving forces behind our success. We are proud to share that customer referrals serve as our main source for acquiring new clients. This is a testament to the quality of our service and the positive experiences our clients have had with us. We greatly value the relationships we have built over the years, and the fact that our clients recommend us to others speaks volumes about our commitment to excellence.

Direct Contacts with OEMs and Developers:
One of the key advantages of choosing feedback as your IT service provider is our direct contacts with OEMs and developers. These relationships enable us to provide exceptional service and support to our clients. By having direct access to the manufacturers and developers of the products we offer, we can quickly resolve any issues, obtain specialized assistance, and stay up-to-date with the latest technology advancements. This direct line of communication strengthens our ability to provide timely and efficient solutions, ensuring that our clients receive the highest level of service.

Trust feedback  for Outstanding IT Services:
If you are seeking an Information Technology Service provider in Siliguri that combines extensive experience, direct contacts with OEMs and developers, and a commitment to exceptional service, look no further than [Company Name]. Our customer-focused approach, backed by our long-standing industry experience, ensures that your technology needs are met with the utmost professionalism and expertise. Join our satisfied clients who have experienced the benefits of our pre and post-sales service and see how our dedication to excellence sets us apart.

Contact us today to discuss your IT requirements, and let us demonstrate why customer satisfaction is at the heart of everything we do.

Our existing client's feedback: